Serververse
Get in Touch

We're Here to Help

Questions about our services? Need help with your account? Want to discuss enterprise solutions? Our team responds within 2 hours on average.

< 2 hrs

Avg Response Time

87%

First Contact Resolution

98%

Customer Satisfaction

45+

Support Engineers

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Contact Form

Fill out the form and we'll respond within 24 hours. For urgent issues, use live chat or phone.

/support channels

Quick Support

Discord Community

Real-time

Join our community for support, discussions, and announcements.

Email Support

< 6 hours

Technical support for existing customers via ticket system.

Phone & WhatsApp

Business Hours

Available for billing and account inquiries (IST Hours).

+91 91705 6006008:00–22:00 IST

Sales & Partnerships

/global offices

Our Locations

Surat, India

Gujarat, India (HQ)

IST (UTC+5:30)

Frankfurt

Germany (Equinix FRA-7)

CET (UTC+1)

Singapore

Singapore (SG2/SG4)

SGT (UTC+8)

Experiencing a Critical Issue?

Enterprise and Scale customers have access to 24/7 emergency support with 15-minute response times.

Emergency Hotline