We're Here to Help
Questions about our services? Need help with your account? Want to discuss enterprise solutions? Our team responds within 2 hours on average.
< 2 hrs
Avg Response Time
87%
First Contact Resolution
98%
Customer Satisfaction
45+
Support Engineers
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Contact Form
Fill out the form and we'll respond within 24 hours. For urgent issues, use live chat or phone.
/support channels
Quick Support
Discord Community
Real-timeJoin our community for support, discussions, and announcements.
Email Support
< 6 hoursTechnical support for existing customers via ticket system.
Phone & WhatsApp
Business HoursAvailable for billing and account inquiries (IST Hours).
Sales & Partnerships
General Sales
sales@serververs.comAbuse / DMCA
abuse@serververs.com/global offices
Our Locations
Surat, India
Gujarat, India (HQ)
IST (UTC+5:30)
Frankfurt
Germany (Equinix FRA-7)
CET (UTC+1)
Singapore
Singapore (SG2/SG4)
SGT (UTC+8)
Experiencing a Critical Issue?
Enterprise and Scale customers have access to 24/7 emergency support with 15-minute response times.
Emergency Hotline